About order

We produce and sell our products in Japan. We can also ship them overseas. Shipping charges are calculated based on the weight of the package when shipping overseas. Any customs for the items are the responsibility of the customer.
For more information on shipping costs, please see the Shipping policy page.
Packages shipped from Japan usually arrive at their destination in 1 to 2 weeks. 

Shipping policy


Return policy

Since it will be shipped from Japan, we cannot accept returns after the product has been shipped. If the item has not been shipped, it can be canceled. If the item is defective, we will re-ship the replacement item or refund.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.